Making things worse is that since this is on a computer where software updates are in controlled environment, the IT support function said that solution is to reinstall the entire computer!
Instead of doing the reinstall of the computer rigth away, I used a Microsoft guide that promises to solve just the issue i am experiencing:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
And guess what, it really worked and solved the problem!! After using the Windows Installer CleanUp Utility I could reinstall and then remove, and get the newer version of Java Runtime.When you are working on your computer and installing a new program, the installation suddenly fails. Now you are left with a partly installed program.
You try to install the program again, but you are unsuccessful. Or, maybe you have problems trying to remove an old program because the installation files are corrupted.
Do not worry. Windows Installer CleanUp Utility might be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer.Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.